Privacy Policy

  1. Introduction
    RKNS Investments CC t/a Shah Jewellers (“the Company”, “we”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Website Privacy Policy explains how we collect and use personal information through our website.
  2. Scope of Website
    This website is intended for general information about our products and services, customer enquiries and contact request and is not used for online sales or account registration.
  3. Information We Collect
    We may collect the following information when you use our website: • Full name • Contact details (email address, phone number) • Information submitted via enquiry/contact forms • Any information voluntarily provided in messages • We may also collect limited technical information such as: • Browser type • Device information • Website usage data (via basic cookies)
  4. How We Collect Information
    Information is collected when you: • Complete a contact or enquiry form • Send us an email via the website • Browse the website (cookies / basic tracking)
  5. Purpose of Collection
    We collect personal information to respond to customer enquiries, provide quotations and product information, communicate with customers, improve our website functionality and user experience as well as comply with any legal obligations.
  6. Lawful Processing
    When submitting the form online, you are giving us consent to process your information for legitimate business purposes and comply with any legal obligations
  7. Cookies and Tracking
    Our website may use basic cookies to ensure proper website functionality, collect anonymous usage data. You may disable cookies in your browser settings if preferred.
  8. Sharing of Information
    We do not sell or share your personal information with third parties except where required by law, where necessary to respond to your enquiry or provide a service and with service providers who are bound by confidentiality.
  9. Retention of Information
    Information submitted via the website is retained only as long as necessary to respond to enquiries, or as required for record-keeping or legal purposes.
  10. Security
    We take reasonable steps to protect your personal information against any unauthorised access, loss and/or misuse.
  11. Your Rights
    You have the right to: Access your personal information, request correction or deletion, or object to processing where applicable. All Requests can be directed to our Information Officer.
  12. Links to Other Websites
    Our website may contain links to third-party websites. We are not responsible for their privacy practices.
  13. Changes to This Policy
    This policy may be updated from time to time. Updates will be posted on this page.
  14. Contact Details
    Information Officer: Shikant Shah
    Company: RKNS Investments cc t/a Shah Jewellers
    Email – shahjewellers@telkomsa.net
    Telephone- 031 208 0208

Address

Shop 24
The Atrium
430 Peter Mokaba Ridge
Durban

Store Hours

Mon – Fri : 9am - 5pm
Sat : 9am - 3pm
Sun : 9am - 1pm

Contact Us

(031) 208 0208
shahjewellers@telkomsa.net

Privacy Policy